Posted On April 15th, 2013
Global call centre outsourcing firm Teleperformance is set to create up to 600 new jobs in Scotland as it dramatically expands its business this year with most of the new jobs for Glasgow. The company also hopes to change many jobs from part-time positions to full-time posts.
Teleperformance originally forecast 500 new jobs for its Scotland operations this year, but an increase in business now means the firm will advertise over 100 more positions, taking its headcount in the country from 3,500 to over 4,000 by the end of 2013.
Alistair Niederer, the head of Teleperformance for The UK and South Africa said 'Things are going really well. Glasgow is where we will grow the most. We have got a full business in Erskine, Kilmarnock and Airdrie, so the expansion would be in our Cadogan Square site or nearby. We will have over 4000 staff in Scotland by the end of the year and it will increase probably by about 600.'
Teleperformance is currently in talks with companies from various sectors including telecoms, technology, energy and retail. The company expects to win a number of new contracts in the next few months, which it hopes will grow its business by up to 20 per cent in the current financial period.