Telemarketing agencies being clamped down on by Ofcom

Could UK call centre costs rise after overtime ruling?

Call Centre Outsoucing News 11th September 2014

Nominations for the most respected and influential people in the call centre outsourcing industry so far

How will Scottish independence impact on its extensive call centre outsourcing industry?

Capita lose Birmingham City Council call centre deal

Teleperformance to buy Aegis?

Agilisys Wins Westminster City Council Deal

Call Centre Outsourcing News 5th June 2014

Is Video Support the future?

Mindpearl Win Call Centre Deal

New Jersey to Prevent Offshoring of Call Centre Jobs

Are O2 About to Outsource All of Their Call Centres?

Offshoring Telemarketing

National Outsourcing Association Awards

Call Centre Expo

UK Customers Dislike Automated Systems

IBM Sells Its Call Centre Business

Call Centres In Prisons

FirstSource Shortlisted for Award

Sambora Appoint John Smalley

New EVP At FirstSource

Infosys To Expand in Europe

Call Centre Companies Do Well at NOA Awards

Philippine Call Centre Workers to Get More Rights

Kingston Communications Angry At Loss of Contract

Convergys Tax Issue in India

Outsourcing News round Up June 18th 2013

BBC3's call centre is fined for breaching TPS rules

Ibex Plans to List on AIM in London

Call Centre Outsourcing News From Around The World

Romanian Outsourcer Opens UK Sales Office

BBC3 have new show about life in a call centre

More Executives Join Sutherland Group

Aquira to Open a Call Centre in Glasgow

SITEL win European Outsourcing Award

Parseq take over Pell and Bales & Spoken For

Contact Centre Outsourcing News

Convergys to Hire 1000 home based call centre agents

Teleperformance Adds 600 Jobs in Scotland

Are Jet 2 the worst ever client for an outsourced call centre?

Is Talk Time Higher in Offshore Call Centres

EXL Increases Revenues

UK Contact Centre Outsourcing Market Review

Debra Maxwell to Head Up Arvato Public Sector Unit

Ant Marketing and Their Call Centre Apprentice Scheme

Spark Response Add 50 Seats for BT

Pelican Corp Expand With New Acquisition

US citiziens being extorted by Indian Call Centres

BPO Boosts Philippine Real Estate Demand

Infosys Opens Call Centre in Costa Rica

Increased Demand in Polish BPO

Stable Growth in Philippines BPO Industry

Homeserve to Shed 300 Call Centre Jobs

Call Centre Industry Round Up

Successful Response Commended by Employment Minister

EE Expand in Darlington

Does Having Your Business Development Team in India Work?

Would The Referenda Impact Call Centre Outsourcing

Middle Men in Call Centre Outsourcing

Sykes Opens New Call Centre in Galashiels

APS to Outsource to Call Centre on Merseyside

More Space Needed for Jamaican BPO Industry

UK Outsourcer Wins Bronze in Las Vegas

Ventrica Win Major New Deal

Call Centre Outsourcing Security Breaches