some old news relating to uk and offshore call centre outsourcing
Here will find an archive of some our old stories relating to both uk and offshore call centres. You will find more updated call centre outsourcing news by clicking here. You might also want to review our research section. If you're have a news story to submit, please email editor@call-centres.com and we publish it for you only if it's relevant to our readers. Many people find that our call centre outsourcing app has the most up-to-date news in an easy to digest format. It's available on Iphone, Ipad and all Android devices.
Old Call Centre Outsourcing News
Here are some of our articles:
Call Centre Price Checker Launched
Aegis wins Frost & Sullivan Contact Center Award
South African call centre industry to grow
BT opens call centre in Black Country
Russian call centre market grows
Data Theft in Indian call centres
India's response to Channel 4 exposee
Appeals Court Upholds Do Not Call Registry
Gem announce expansion to call centre in Belfast
Health concerns in Indian call centres
HP Australia to outsource to Malaysia
Clampdown on rogue telemarketers
Most people worried by slow email response
Philippines telemarketing operation opened by UK company
BT opens call centre in Dudley
Terminology often used in call centre outsourcing
Contact centre agents heading to Prague, Czech Republic
Data theft in Indian contact centres
Davao, Philippines wants its share of outsourced call centre
US Federal Court upholds DNC List
Email service levels worse than telephone calls
Belfast outsourced call centre Gem announce major new project win
Glasgow is call centre crime capital
Health concerns for Indian call centre workers.
Hong Kong call centres being outsourced to China
HP Australia to offshore call centre to Malaysia
Telemarketing agencies in breach of Telephone Preference Service Regulations
Indian call centre agency opens in Northern Ireland
Malta as a call centre destination
Australians don't like telemarketing companies
An article from 2002 predicting the future of offshore call centres. Was I right?
Is South Africa the best destination for offshore call centres?
Outbound telemarketing business in The UK being impacted by offshore call centres
The Philippines as a destination for UK call centres
Polish call centre agents in UK call centres
The Philippines v India for call centre outsourcing
Russian call centre outsourcing market expands
Reducing sickness levels in call centres
SITEL acquired by Client Logic