When call centre outsourcing companies offer their services to potential clients, clients often complain that they are unable to differentiate between different vendors. Unforuntately, very few companies truly differentiate themselves in the way in which they market themselves. Fortunately, this is where we come into a league of our own.
Those responsible for buying outsourced call centre services are busy people. You have a limited amount of time to get your message across but we have proven time and time again that we put across a message which transform's the likelihood that a company will choose you as their provider.
I offer a totally unique service to my clients and I've been able to do this through in-depth domain expertise in the call centre outsourcing industry. My name is Rob O'Malley and you have almost certainly read some of the work I have produced even though it may not contain my name. I've completely overhauled the way call centre companies deliver their message and my experience might help demonstrate my success. I started in call centre outsourcing back in 1993 for a company called Merit Direct (now SITEL UK) before I joined Teleperformance & Inkfish. In 2000, I moved to Manila to help set up the first call centre targetting the UK market. Through an aggressive marketing approach, we were able to rapidly grow the company until 2005 when I sold my share in the business. My success in those 5 years meant that my skills were in great demand and I have since helped a large number of call centre companies both large & small to achieve incredible success.