HCL BPO are part of HCL, a large Indian owned technology outsourcing firm. They expanded into the BPO and call centre space due to client demand. In The UK, they did a leveraged buyout of some BT call centres in Northern Ireland. HCL are considered to be far stronger in ITO than call centre or other forms of BPO. They operate a sales office in London and their operations are primarily located in India.