Posted On June 17th, 2013
Belfast/Londonderry, June 17 2013: Firstsource Solutions, a leading global provider of business process outsourcing services (BPO), has been recognised by a second award for its best practice in employment and recruitment. The Irish News Workplace and Employment Awards has awarded Firstsource the accolade of Innovative Employer Award 2013. The Irish News Innovative Employer award recognises Firstsource's commitment to upskilling the workforce of tomorrow, innovative training methods and how they engage with their employees to retain key talent and reduce absenteeism.
Laura Hourican, General Manager, HR, Firstsource Solutions said: 'We are delighted to have won a second award in a week for our employment programme. This Innovative Employer award demonstrates our commitment to develop new and exciting initiatives to attract and retain talented employees. With over 2,000 employees in four centres in Belfast and Londonderry, we aim to be the employer of choice in the region.'
Firstsource is one of Northern Ireland's largest employers with over 2,000 staff across four contact centres in Belfast and Londonderry. The company is one of the UK's top outsourced contact centre providers, specialising in providing customer services for the UK's leading companies in the telecommunications and financial services sectors.