These are the questions we are commonly asked:
(1) Can you help me find call centre clients? In a word, no. We can give you guidance through the things on this site but we do not broker call centre projects. If you want to find work, we can point you in the direction of consultants who specialise in this. I help companies find the right call centre...not the other way round.
(2) Can you help me find a call centre for my project? We can point you in the right direction and we will do this free of charge by telling you the centres we know have done the best job on other clients. If you want a full due dilligence of vendor selection process performed, we can help you find consultants to do this but they will charge.
(3) Why do you produce this site? I was so fed up with poor quality outsourcers giving poor quality information that I decided to compile as much factual information as possible to help others.
(4) Are you a call centre? No. we are an advice site.
(5) Can we advertise on this site? No, we believe that other publications present incorrect facts so not as to offend their clients. We aim to tell the truth about call centre outsourcing.
(6) Can I submit an article for your site? Yes. email us firstname.lastname@example.org Please don't make it a sales pitch as they're boring. We want our readers to learn something.