Collections and recoveries work is where debt collection calls are made (normally to consumers). Due to the complex nature of collections, a disproprtionately large amount of the work is done offshore but there is also a sizeable offshore collections industry. Offshoring of collections and recoveries work has been made increasingly difficult by high levels of compliance requirements.
If you need to source a collections specific call
centre, please contact us using the form below or
call us on 0121 364 4000.