Posted On April 17th, 2015
Capita have announced that they are purchasing Sheffield based contact centre provider, Voice Communications. With the consolidation in the industry over the past few years, Voice had risen to become one of the largest independent contact centre providers in the UK and one of the largest in the telemarketing space.
Voice was founded in 2006 by its CEO James Hinchliffe who was voted the most influential person in the contact centre industry on this site last year/ The company employs 500 staff at 2 call centres in Sheffield.
Capita have recently won a large deal with
Sheffield City Council and the acquisition of
Voice will consolidate their status in the city