Most telemarketing projects whether in-house or outsource fail. However, there are a number of common factors between those which succeed. These include the way a project is planned through to the choice of outsource telemarketing company. However, it can be difficult for people who have not chosen a call centre before to find a good one. This is why I have written a book about how to find a telemarketing vendor. It is available for free download using the link at the bottom of the page.
If you want to select a good vendor, you should focus on a few key areas:
- Does the call centre have the relevant experience?
My role is to offer consulting services to help companies find and set up telemarketing projects and if you would like assistance, please call me on 077400 96598. If you just want to know who the best telemarketing companies are specific to your requirements, then I'm happy to do this free of charge. If you want me to conduct a full procurement process or want specific guidance on doing it correctly, I charge a fee to do this.