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LATEST ARTICLES
Garlands expands with new call centre
Garlands Call Centres Wins Orange Best Use of Technology
Garlands sponsor Call Centre Awards
Sunderland based call centre 2Touch announce new training initiative
Stellar Call Centres sign business process outsourcing deal
Managed Services Need Commitment From All Levels
A new report from Data Monitor stresses the importance of inter-departmental support when outsourcing services
24-7 InTouch announce plans to expand
Golley Slater launches new outbound service called VitaliG
Indian call centre vendor 247 Customer set up Northern Ireland delivery centre
247 Customer (one of India's largest call centre vendors) has set up a new delivery centre in Belfast
Major trends in business process outsourcing
An innovative report looking at the trends in business process outsourcing
We look at the chequered history of SITEL in the UK as they are bought by rival Client Logic
Sony outsource their call centre to SITEL
Call centre outsourcing vendor SITEL win a deal with electronics firm Sony to manage their call centre
Belfast call centre Gem win a new deal
Northern Ireland's booming call centre industry receives another boost with further expansion at Gem
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