Westpac promises call centres are safe

Westpac chairman Leon Davis has told shareholders the bank would shift jobs overseas if the move proved to be in the company's best interests. Speaking at the company's annual general meeting in Brisbane, Mr Davis said the Westpac board would consider offshoring IT and other services to ensure the bank remained competitive. However, he assured shareholders that Westpac's Australian and New Zealand call centres were safe, saying that only staff based in Australia would speak to customers.