Manchester, UK, 20th March, 2007 - Amcat, a global leader in customer care & interaction solutions has become an accredited partner of market leading address management and data integrity solutions supplier, QAS, an Experian company.  Under the new agreement Amcat will be able to deliver QAS's QuickAddress Pro technology embedded as part of its Contact Centre Suite solution. The combined functionality will be jointly marketed and ensures quick and accurate data capture directly into the agent application.

Business Development Director at Amcat, Richard Francis comments,   "We are delighted to partner with QAS.  Their powerful data capture verification solution, together with our own industry leading software will vastly improve the quality and speed of our customers' address capture processing. This agreement demonstrates our commitment to meeting the needs and requirements of our customers by working with other 'expert' partners that can add value to our own inbound/outbound and blended customer interaction solution."
Amy Clements, UK Partner Manager at QAS commented, "We are very pleased to welcome Amcat as a new partner. QuickAddress Pro is now an integral part of Amcat's contact centre solutions, helping customers speed up order taking and improve data accuracy. This additional functionality helps increase operator capacity due to the reduced number of keystrokes required to return a full address. Like Amcat solutions, QuickAddress is easy to integrate and requires minimal user training, ensuring that our joint solution is user-friendly and requires minimal implementation effort."

The integration is supported by QAS's technical consultants and adheres to the formatting standards of the Royal Mail.  

The key benefits to Amcat customers include:
* Quicker processing of orders and reduced hold times (reduced number of keystrokes necessary with on average 15 keystrokes, giving an average of 80% time-saving compared to manual entry)
* More accurate address information
* Addresses are automatically updated to the underlying agent application
* Has a number of search fields so addresses can be found even if postcode is missing
* Correspondence is guaranteed to arrive on time at the correct address, reducing costly returned mail
* Use internationally with ability to capture data for over 18 countries

For further information visit:
www.qas.com/ukpro
www.amcat.co.uk
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Editor's Notes:
About Amcat:
Amcat(tm) is a leading provider of contact centre solutions.  With an Amcat IP-based contact centre platform, organisations can guarantee that each customer contact is intelligent and productive, increasing employee morale and customer satisfaction.  The Amcat customer contact platform ensures that companies align their entire organisation around customer care, providing better service at lower cost.  As a result, companies profit from better customer acquisition and retention metrics, and ultimately, more revenue and profit.  Today, Amcat is helping over 2,000 companies delight their customers while improving efficiency, increasing productivity and enhancing professionalism.  For more information visit www.amcat.co.uk or call 0161 772 7100.

About QAS:
QAS is an international provider of data accuracy and identity management solutions. Its QuickAddress range of software helps organisations worldwide capture accurate address data and conserve integrity over time. Any organisation that holds data on prospects, customers, suppliers, employees or distribution networks will benefit from the efficiency gains and cost savings achieved with QuickAddress.
 
Based on data secured from national postal authorities and other leading data sources, QuickAddress captures, cleans and maintains name and address records. The true potential of this data can then be enhanced by the addition of information from over 80 datasets.
 
The IDentifier suite of products is designed to improve identity management processes.  The leading IDentifier solution Authenticate Pro provides fast and efficient electronic authentication of individuals to help cut process costs, minimise the risk of potential fraud and provide users with security against ID theft.
 
Award winning solutions from QAS are a result of a 17-year investment in technology development to ensure each solution delivers the highest level of functionality and service support. Our products QAS supports more than 10,000 clients worldwide across all industry sectors and its products have been developed and certified for use within leading applications from organisations such as Microsoft®, Oracle® <http://www.qas.com/oracle/index.htm>, PeopleSoft® <http://www.qas.com/peoplesoft/index.htm>, SAP <http://www.qas.com/sap/index.htm> and Siebel <http://www.qas.com/siebel/index.htm>.  QAS is a wholly owned subsidiary of Experian®, the global information solutions company. Visit QAS on the web at www.qas.com <http://www.qas.com>