Call Centre Information Site.
- Some recent call centre articles:
Annual audit reveals significant improvements in online customer service for gambling sector
Contact Babel Reports: Report 1, Report 2, Report 3
Will call centres gear up to serve the market from Poland and elsewhere in Eastern Europe?
Coaching - is it really being done in your call centre?
Merit Direct to hold a reunion party - March 2nd 2007
Yell opt for Wales....118 opt for India
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