call-centres.com is a news and information portal for people in the call centre outsourcing industry

People call the call centre outsourcing industry by many names; business outsourcing, call answering services, contact centres outsourcing, telemarketing and many many more.  If you're interested in any of these, then this site is for you. We have news and opinions, our site has  research and white papers.   Browse our site and if you don't find what you're looking for, then contact us.  This site was launched in November 2012 and we'll be adding a number of  tools throughout the next few months

Quick Links

 

Here you will find links through to various parts of our site

 

Welcome...

We have access to information on 100's of call centres around the world.  If you're looking to place a project, you can use the "call centre finder" form below and we'll provide you a report on call centres you should be speaking with and a report on what to look for.

Call Centre Finder

We have worked with many call centres and telemarketing companies around the world since we were formed in 2003.  We have launched our call centre finder service.  All you need to do is to complete the form below and we will get back to you within 24 hours but normally within the hour.

E-mail Address: *
Name
Company *
Office Number
Mobile Number
Type of Project To Outsource *
Countries Considered (multiple options) * UK
Eastern Europe
India
The Philippines
Other Asian Countries
South Africa
Other African Countries
South America
How you would pay the call centre * Per Agent Hour
Per Call Minute
Commission Basis
Per Project
Hybrid Model
To Be Discussed
Start Date
Contract Duration
Notes
* Required
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