call-centres.com is a news and information portal for people in the call centre outsourcing industry
People call the call centre outsourcing industry by many names; business outsourcing, call answering services, contact centres outsourcing, telemarketing and many many more. If you're interested in any of these, then this site is for you. We have news and opinions, our site has research and white papers. Browse our site and if you don't find what you're looking for, then contact us. This site was launched in November 2012 and we'll be adding a number of tools throughout the next few months
We have access to information on 100's of call centres around the world. If you're looking to place a project, you can use the "call centre finder" form below and we'll provide you a report on call centres you should be speaking with and a report on what to look for.